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Delivery & Shipping Information


PLEASE NOTE: UPS DOES NOT DELIVER ON WEEKENDS!

Local Delivery and Nationwide Delivery

We will make every effort to get you the best shipping price for your packages using UPS or USPS. Your shopping cart at checkout will provide you with a price for UPS only.   If USPS is cheaper, we will use them instead. So you could possibly see a lower shipping price on your credit card than what is stated.Sometimes, shipping charges to places like California, Arizona, Colorado, Texas, Oregon or Florida could be higher than what is shown so if this is a concern, please call for pricing.

 

Re-delivery Attempts - Residential:

We will make every attempt to ensure your package is delivered to the correct location. However, if no one is home to accept the package at time of delivery, we will leave it with a neighbor to prevent another delivery charge. If this is not successful and we have to return to the delivery address again, you will be charged a second delivery fee.


Company Policies


Ordering Information:

Orders may be placed 24 hours a day, 7 days a week through our secured, on-line website. For your convenience, we accept Visa, Mastercard, Discover and American Express. Phone orders may also be placed with our retail store at 269-382-1767.

Large orders require a non-refundable deposit of 50%.

Substitutions

We reserve the right to substitute any gift basket product if a certain product is offered in the basket and we are temporarily out of it.

Satisfaction Guaranteed:

Kalamazoo Kettlecorn guarantees the freshness of all its products.

Damage during Shipment:

If a package is damaged during shipment, we must be notified within 24 hours in order to advise the carrier (UPS or Federal Express). The package must be returned to us with all products intact as soon as possible so that we may correct the problem.

Privacy:

We respect your privacy and we will not distribute, rent, sell and/or loan any information regarding our customers to any third party. All information is held in the strictest of confidence and security.